Refund Policy
Effective August 5, 2026
Every book sold by Barrett Press comes with a 7-day money-back guarantee. If the book is not what you expected, you can ask for a full refund within seven days of your purchase. You do not need to explain why.
How to request a refund
Purchases are processed by Hotmart, so refunds are handled there. You can request one in either of these ways:
- Through Hotmart. Open the purchase confirmation email you received, or sign in to your Hotmart account, and use the refund option shown for your order.
- Through us. Email support@barrettpress.com from the address you used at checkout, with your order number if you have it. We will start the request for you.
When the money arrives
Once a refund is approved, Hotmart returns the full amount you paid to your original payment method. The time it takes to appear depends on your bank or card issuer, and is usually a few business days. Barrett Press does not control that timing.
After the seven days
Because these are digital products delivered immediately, the guarantee runs for seven days from the date of purchase. After that period we are not able to offer a refund, except where the law in your country requires one.
Problems with access
If you cannot open or download your book, please write to support@barrettpress.com before requesting a refund. Access problems are almost always something we can fix quickly, and we would rather you had the book you paid for.
Order bumps and additional items
If you added another item at checkout or accepted an offer after your purchase, the same 7-day guarantee applies to each item, counted from the date that item was purchased.